Do I need to log on to my online course at a specific time or day? No. The advantage of taking online courses is that students have the ability to access their courses when and where they choose. It is important to remember that most instructors require participation throughout the week, so don't leave your course for the weekend only. Each provider requires that students login and post an introduction to the forum by a specified date (the provider will notify you of this date). Students who do not participate by the required date will be dropped from the class for nonparticipation. Are there course assignments that I can begin working on before the term starts? Some providers will send students syllabi or grant them access to their online course before the term begins. If the provider does not offer early access to the course or assignments, students must wait until the term start to begin their course work. Who do I contact if I need help? The OCICU Help Line at 1-877-740-5959 or firstname.lastname@example.org. What do I do if I encounter problems in ordering the course material? When you are ordering the required materials it is important to remember to follow the directions posted on the OCICU site. You must find the list of required materials through the provider, not your home school. Plan ahead as ground shipping can take seven to 10 business days. If you would like to use financial aid to purchase books, you should check with your home school’s bookstore and ask if they can order the materials for you. Who do I contact if I need to drop or withdraw from the course? All registration changes must be made at your home school, where the drop and withdrawal policy are determined. Because there is a possibility of incurring penalties, it is important to contact the home school prior to dropping a course.